After updating to v1.75.8, I can't deactivate or activate cloud sync anymore. How can I resolve this issue?
After updating to version 1.75.8, we’ve hidden these two buttons. From now on, you’ll need to contact our support team to manually enable this feature in order to turn cloud sync on or off.
This is because this feature is prone to data errors under the current Heptabase architecture, so we will gradually phase out support for it.
Currently, we only support users who have previously deactivated sync and want to reactivate it. If this applies to you, please reach out to our customer support team and we’ll enable it for you.
If you want to deactivate sync from an active state, sorry, we no longer support that option.