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I can open my whiteboard, but I can't find my content!

Updated over 2 weeks ago

Don't worry! If you can access your whiteboard, your content is likely still there. Follow these steps to locate it:

  1. Press "Shift + 1" to recenter your view.

  2. If that doesn't help, use the arrow keys (up, down, left, right) to explore the board and locate your content.

  3. If your content is split across opposite ends of the whiteboard, try consolidating or removing items from the less populated side. This will reset the board's center point.

  4. Press "Shift + 1" again to check if your content is now visible.

If these steps don't resolve the issue, please contact us directly for assistance.

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