When I click the web clipper icon, it says, "Something went wrong." How can I fix this?
If clicking the Web Clipper icon results in the message, "Something went wrong," it’s likely an issue with your login status.
Here's how to fix this:
Sign out and back in: Go to the web app’s Settings page, sign out, and then sign back in. This usually resolves the problem.
Reinstall the Web Clipper: If signing out doesn’t help, reinstall the Web Clipper extension, then log in again using the web app.
If you’re still having issues, or if the problem is with content not clipping correctly or completely, please reach out to our customer support—we’re here to help!