To update the credit or debit card used for your Heptabase subscription:
Open the Heptabase desktop app or web app.
Click Settings in the bottom-left corner.
Go to Subscription → Manage Subscription.
Select Add payment method and enter your new card details.
Payment methods can’t currently be updated from the mobile app because Heptabase subscriptions aren’t billed through the Apple App Store or Google Play. Please use the desktop app or web app instead.
If the link in a payment-failure notification opens an error page or takes you to the Heptabase homepage, use the desktop app or web app and follow the steps above. If the invoice still can’t be paid after you update your card, please contact support so we can help you access the correct payment page.