Temporary Windows notice (September 4, 2026): We are investigating a signing issue with the current Windows installer. Until we have published and independently verified a correctly signed installer, please do not download or run a Windows installer, uninstall Heptabase, clear local data, or bypass Windows security warnings. Please use the Heptabase web app in the meantime.
After this temporary Windows incident has been resolved, if clicking the Update button in Heptabase doesn't do anything or the update won't finish, and you are using a personal computer where you are allowed to install software, manually download and install the latest version from our official website. Installing the new version over your existing one usually fixes the issue.
If you are using a company-managed Windows PC, or Windows SmartScreen says the app is unrecognized, unknown, or blocked, don't bypass the warning or keep trying other installers. Please contact your IT administrator and contact us. You can use the Heptabase web app in the meantime.
If a manual update is permitted but the problem continues, please contact us with your operating system, current Heptabase version, and a screenshot or the exact text of any warning.