Skip to main content

I can't see the Heptabase window even though it's running (macOS-only)

Updated over 3 weeks ago

On macOS, the Heptabase app icon might appear in the Dock, but the application window doesn't show up on-screen. To fix this issue:

  1. Make sure Heptabase is active:
    Click the Heptabase icon in the Dock. The app name should appear in the top-left corner of the menu bar.

  2. Bring windows forward:
    From the macOS menu bar, select Window ▸ Bring All to Front.

  3. Zoom the window:
    Still in the Window menu, select Zoom.

The main Heptabase window should now appear.

If the issue continues, please let us know!

Did this answer your question?