Your Heptabase data automatically syncs to our cloud servers as long as sync is enabled (it's on by default). This makes it easy to transfer your data to a new device.
Switching computers: Install the desktop app on your new computer and sign in. Your data syncs from the cloud; no manual transfer is needed.
Switching mobile devices: Install Heptabase on your new phone or tablet and sign in. Your data syncs automatically.
Using Apple’s transfer tools
However, if you use Apple's built-in tools to transfer data from an old device to a new iPad or iPhone, you might run into issues where cards can't be read. In this situation, try reinstalling the mobile app to fix the problem.
Moving between accounts
Please note that Heptabase currently doesn't allow data migration between different accounts. You can't export data from one account to another. If you want to change the email address linked to your account, please email us at [email protected].