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Business sustainability and data portability

A sustainable business

Heptabase was founded in September 2021. We raised nearly $1.7 million in seed funding from top Silicon Valley investors such as Y Combinator, HOF Capital, Kleiner Perkins, and Moving Capital in early 2022.

However, unlike many Silicon Valley software companies, we have been cash-flow positive since our first year of operation. We have not spent any investor money over the past four years; all company expenses are fully funded by our revenue, with 90% of the growth being completely organic.

A healthy financial status allows Heptabase to operate the company and iterate the product long-term without needing to raise additional funds. The cash reserves we hold also enable us to conduct various experiments that can help us achieve our vision without worrying about survival pressures.

We believe that a sound financial situation will allow users to use Heptabase more confidently, without having to worry that poor company operations will force them to relocate the notes and content they’ve accumulated.

Export your data

Even if you decide to stop using Heptabase someday, you can simply go to the desktop or web app and click Settings → Backup → Export now to export all notes as Markdown files. Markdown is a widely supported format that you can import into other note-taking apps. The receiving app may not preserve Heptabase’s whiteboard layouts, relationships, or metadata in the same way.

Keep the complete exported ZIP file if you also want a Heptabase backup. Alongside the Markdown export, it includes Heptabase backup data in All-Data.json; importing Markdown into another app is different from restoring a Heptabase backup. If you need to recover data in Heptabase, contact support before attempting a restore, as explained in our cloud backup recovery guide.

If the company shuts down

In the worst-case scenario, if Heptabase's company were to shut down one day, we would open-source Heptabase and maintain it together with the user community so that this product can continue to be developed and used.

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